Store policies.

Made to order

FAMUS merch is produced after purchase by our fulfillment partner, Yoycol. Small variations in print placement and color can occur between the screen preview and the finished item.

Shipping

The controlled launch ships to U.S. addresses. Shipping is calculated from live Yoycol SKU rates before Stripe checkout. Most orders require production time before carrier transit begins. The checkout estimate is not a guaranteed delivery date.

Tracking

Your confirmation page updates from Yoycol’s order and tracking systems. Save that private link. When tracking is available, it will appear there.

Returns and damaged goods

Because items are made to order, change-of-mind returns are not guaranteed. If an item arrives damaged, misprinted, or materially different from the order, contact us within 14 days of delivery with the order number and clear photos of the item and packaging. We will review it with Yoycol and arrange a replacement or refund when the claim is approved.

Cancellations and address changes

Contact us immediately. Production may begin quickly, so cancellation or address changes cannot be guaranteed after payment.

Support

Email support@fam-us.com with your order number. Do not email your payment card information.